Product
News
CoServ
incorporates the "Responder" GIS system of Telvent with its
technology
Madrid, November 21, 2005 - Telvent
(Nasdaq TLVT), the Global RealTime IT Company, has announced
today that CoServ Electric, a not-for-profit utility co-op
serving Northern Texas for more than 65 years, has gone into
production with Responder as its outage management system
(OMS). The co-op serves 105,000 electric, retail, and business
customers in a service area including parts of Collin, Cooke,
Denton, Grayson, Tarrant, and Wise counties.
CoServ implemented ArcFM in 2003
for management of its electric distribution network. Adding
Responder into its enterprise GIS solution has allowed them
to leverage existing data and systems to provide quick, accurate
predictions for efficient power restoration during outages.
To ensure customer information remains accurate and current,
Responder has been integrated with CoServ's CIS.
Integrations with both Coserv's
SCADA and IVR systems allow for a dual approach to reporting
and response. The SCADA interface automatically enters SCADA-reported
outages into Responder and displays them to system operators.
Customer incident calls are passed directly from the IVR to
Responder, and the IVR utilizes information from Responder
to provide outage status information to callers and perform
automated callbacks as necessary.
CoServ went into production in August
2005. The electric operations group with up to five operators
employs the technology to locate outages and dispatch crews.
"Responder and its integrations
provided key efficiencies, allowing our Control Center to
deliver more effective power restoration and crew safety,"
said John Long, Manager of Information Services for CoServ.
About
Miner & Miner
Miner & Miner (M&M), a Telvent company,
is a world leader in the development and implementation of
GIs software for utilities. M&M's ArcFM Solution and extended
services assist electric, gas, water, and wastewater utilities
in increasing productivity, lowering costs, and improving
services by allowing them to effectively manage spatial information.
Founded in 1946 as a full-service electrical engineering firm,
M&M has been a business partner of ESRI since 1987. This partnership
has enabled M&M to become the world's leading developer of
ArcGIS applications for the utility industry. M&M services
include implementation, integration, and customization of
software to fit the needs of individual utilities. (www.miner.com)
About
Telvent
Telvent (NASDAQ: TLVT), the Global RealTime IT Company, specializes
in high value-added solutions in four specific industrial
sectors (Energy, Traffic, Transport, and Environment) in Europe,
North America, Latin America and China. (www.telvent.com)
More information: info@telvent.com
ArcFM Solution, ArcFM, ArcFM Viewer,
Designer, Responder, Conduit Manager, and Network Adapter are
trademarks of Miner and Miner, Consulting Engineers, Inc., a
Telvent company. Other companies and products
mentioned herein are trademarks or registered trademarks of
their respective trademark owners.
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